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| Hybrid 2.0l Dynamic Force 4x4 | Platinum Pearl White
waited 20 months
Order : 06/01/2024 | Delivery : 05/09/2025
Details from Vanderwo :
We were offered a higher trim package after close to 2 years of waiting and took it. The communication from Westminster Toyota in BC here was atrocious, we were ignored for stretches up to 3 months at a time and had to contact Central Canada to even get updates so they would pressure our dealership.
The bullshit hasn't stopped, they wasted more of my time with a minor needed install we had requested but thankfully other dealerships in my area have been great and that is were I'll take my service business.
The car itself: great, and I am glad we went higher trim, some of the features are like nothing I've experienced. I'm hoping for a long life like my last Toyota.
📅 Vanderwo's Order History
11/01/2025 :
The dealer still hasn't replied to a query about the progress of our order made 3 days ago. After a year of waiting and handing over a deposit we've never heard from them except if we poked them for an update.
06/03/2025 :
Very difficult to get updates. Now starting to wonder what happens when you order a car (with deposit) and it was in Jan 2024 when order was made for a 2024 car,... but it is creeping well into 2025. Anyone know?
11/08/2025 :
Horrible customer service continues. We have no idea when to expect our car and worry we are not actually on any list. I contacted other dealers and they thught at the 20 month mark we "could" be close.
💬 Comments
From François de Delais.fr
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Expected delivery period of 12 months
When Vanderwo ordered his Toyota Corolla Cross on 06/01/2024, he was filled with excitement and anticipation 😉 The initially announced delivery date of 20/01/2025, a standard twelve months delivery period, seemed reasonable for such a sought-after model.
A delivery delayed by 8 months
For Vanderwo, the delivery of his Toyota Corolla Cross was postponed by more than seven months. Such delays, though quite unusual, can be attributed to various factors beyond the manufacturer's direct control (supply chain issues with components, global logistical challenges...).
In fact, Vanderwo waited 20 months
Vanderwo ordered their Toyota Corolla Cross in Canada on 06/01/2024. At the time of their order, the initially announced delivery date was 20/01/2025, which was an initial delivery time of 12 months. In the end, Vanderwo took possession of the vehicle on 05/09/2025, which resulted in a waiting time of 20 months.
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