My Ami Tonic 
| Electric 6kW | Bleu Ami
waited 2 months
Order : 08/09/2024 | Delivery : 20/11/2024
Details from EM :
Delivery time well exceeded without any apology or information from Citroen which we now remind every 2-3 days. We have had the registration document since 23/9/ = for 7 weeks and even already received the ecological bonus in mid-October, ...and also received an astonishing letter from Citroen stating that we should present our car (which has still not been delivered to us!) would be recalled and should quickly be presented by us in a Citroen garage for a possible problem with the alignment of the front wheels. We have the impression that at Citroen currently, the right hand doesn't know what the left hand is doing... not very reassuring, it doesn't make us want to one day opt for a "real" large Citroen...
We have now sent a registered letter with acknowledgment of receipt to Citroen, giving them a final deadline of 2 weeks for delivery of the car which, according to the not very friendly lady on the phone, has already been in the warehouse in our region since 10/20/. If nothing happens within 2 weeks, we are considering canceling the order.
->
Update: receipt of the car finally after 5 weeks (11/20) of hassle after the guaranteed delivery date (10/16/)(phone calls + Email every 2 days + without having explanations why the delivery date could not be kept "we'll take care of you" lol)
After 4 weeks without information and without having received the cart, we sent Citroën a return letter + email giving them a final deadline of 14 days to finally provide us with the car - otherwise we will cancel the contract.
What a miracle: 2 days after sending this email and the same via return letter (you can find pre-formulated and legally impeccable texts on the Internet) it was Citroen who called us to put us in touch with the carrier and presto, the car was with us after 8 days.
All this, in our opinion, only because of the AR LETTER sent!!
Do the same - it seems the only way to get them to move.
💬 Comments
From François de Delais.fr
Post a comment
From : You
Only participants in the delivery deadline tracking can leave a comment.
To have a personal space, you must participate in the follow-up by adding information about your own order by visiting this link. If you are already participating but have lost your personal link, you can retrieve it by visiting this page.
Initial delivery period of 1 months
EM had opted for the Citroën AMI on 08/09/2024. When purchasing, he was initially given a delivery date of 16/10/2024, equating to a one months delivery period.
A delivery delayed by 1 month
In EM's case, his Citroën AMI was delivered with a slight one month delay, on 20/11/2024. Although rare, this delay remained within a reasonable timeframe. Citroën still managed well.
In fact, EM waited 2 months
EM ordered their Citroën AMI in France on 08/09/2024. At the time of their order, the initially announced delivery date was 16/10/2024, which was an initial delivery time of 1 months. In the end, EM took possession of the vehicle on 20/11/2024, which resulted in a waiting time of 2 months.
See the other Citroën AMI deliveries
📷 All AMI
Last delivered vehicules appear first.
