JACQUES ALAIN's Citroën AMI

Details from JACQUES ALAIN :
Hello everyone ! Ami "Buggy" vehicle ordered on the Citroën online site on April 30, 2026. The official countdown for the day of delivery of the vehicle starts from the date of the first entry into circulation mentioned on the General Conditions, i.e. June 10, 2026 for us. "Commercial", therefore non-contractual, delivery deadline announced on e.site "from 4 to 6 weeks", i.e. July 22, 2026 maximum... It is July 20 and we are still waiting!!! We are therefore still far from the 108 days average waiting time in the year 2026. Cdls Slts. Alan
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08/16/2026.
Re...
Hello everyone.
Mid-August has passed and, for us, still nothing in sight, no Friend on the horizon!!!
Responses as laconic as ever from them, without specifying a delivery period... or, at a minimum, an approximation of a period... summer is ending soon and a "Buggy" will not be of much use in autumn/winter!
Here are the latest exchanges via emails with the SC "Citroën"... we are very, very angry, the order having been fully paid since the very beginning of June 2026.
Happy end of summer to everyone, less hot, less scorching... and A+
Cdls Slts
Alan
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---------- Forwarded message ---------
From: citroen_fr@my-customerportal.com
Date: Wed. August 12, 2026 at 6:05 p.m.
Subject: Customer Care Citroen Case No. 04431901 [ thread::AD5RLMvlDPmxEWoJNM9NIWI:: ]

Hello Sir,

You have contacted us regarding the delivery of your Citroën Ami in "Buggy" version, ordered on April 30, 2026 and paid in full at the beginning of June 2026.
In order to obtain precise, real-time tracking of the delivery of your vehicle, I invite you to contact the customer service dedicated to the AMI range directly. Their teams have all the necessary access to inform you about the status of your file.
Here are their contact details:
By email: ami@my-customerportal.com
By telephone: 09 70 26 70 26 (non-premium rate call)
I advise you to provide them with your order number as well as your payment receipts during your exchange in order to facilitate your handling.
We send you, Sir, our most sincere greetings.
Sincerely,
CITROËN Customer Service
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Thursday August 13, 2026.
Re...
Hello.
Thank you for your feedback.
However, disappointed once again, your message does not bring us absolutely any "new news", knowing that the indicated service has been contacted regularly since June 2026 and that it does not, laconically, itself, recurrently, provide us with absolutely any "precise details" on the period/date of provision of the vehicle.
This is unheard of, especially from a so-called “important” French car manufacturer.
This is, vehicle paid for in cash, registration certificate issued dating from June 10, 2026, one of the most dysfunctional order/delay/communication/information/monitoring/delivery management of a vehicle that we have had to deal with in more than 50 years of vehicle purchases... Reality has nothing to do with watered-down paper and online commercial communications!
Our disappointment is total and we share it with family, friends and on social networks, justifiably tarnishing your image and reputation.
Greetings.
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