Max
| Diesel 130ch Auto | Bleu Eclipse
waited 5 months
Order : 13/11/2024 | Delivery : 02/04/2025
Details from Lepatient :
Vehicle ordered on November 13, 2024, delivery scheduled for January 20, 2025. To date (February 2, 2025), the dealership has no deadline. Following my visit to the dealership on Monday February 24 (date scheduled for 3 weeks for the keys to be handed over), the response was: “we don't know where your vehicle is. It would still be in Mulhouse” (where it was stored at the beginning of January), “apparently, but we are not sure”. This really lacks seriousness. I am on the verge of canceling the order. Please explain to me why a French brand vehicle (Citroën), manufactured in France (in Rennes), now “arrived” in Mulhouse, since at least the beginning of January, is nowhere to be found today. We think we're dreaming.
The latest news is that "my" C5 Aircross has been found, it is still in Mulhouse. For what ? It would have been “forgotten” in the parking lot when it was loaded onto the truck. In the meantime, I still received the registration document, issued on February 28. Last week, the dealership called me: "your vehicle is arriving, it will be there at the beginning of the week, you will have it by Wednesday March 19 at the latest. Do you already have the registration document? That's a good sign." Today, no news. You have to stay calm.
📅 Lepatient's Order History
02/02/2025 :
No delivery time from the dealership.
💬 Comments
From François de Delais.fr
Post a comment
From : You
Only participants in the delivery deadline tracking can leave a comment.
To have a personal space, you must participate in the follow-up by adding information about your own order by visiting this link. If you are already participating but have lost your personal link, you can retrieve it by visiting this page.
Initial delivery period of 2 months
Lepatient had opted for the Citroën C5 Aircross on 13/11/2024. When purchasing, he was initially given a delivery date of 20/01/2025, equating to a two months delivery period.
A delivery delayed by 3 months
In Lepatient's case, his Citroën C5 Aircross was delivered with a slight three months delay, on 02/04/2025. Although rare, this delay remained within a reasonable timeframe. Citroën still managed well.
In fact, Lepatient waited 5 months
Lepatient ordered their Citroën C5 Aircross in France
on 13/11/2024. At the time of their order, the initially announced delivery date was 20/01/2025, which was an initial delivery time of 2 months. In the end, Lepatient took possession of the vehicle on 02/04/2025, which resulted in a waiting time of 5 months.



















